FAQs

Can I cancel or update my order?

We are happy to help you update or cancel your order prior to it being shipped out, just send us an email at ​​info@vydajewelry.com. 

What is your shipping policy?

Our full shipping policy can be found here.

Can I return or exchange my item?

Our full refund and exchange policy can be found here.

Can I have my order gift-wrapped?

Absolutely! All our packaging comes ready to bring a smile out of your face as soon as you open it.

What size ring should I buy?

Our Ring Size Guide has instructions to help you measure your size at home.

How do I take care of my jewelry?

Full jewelry care can be found here.

Where is the jewelry made?

All pieces are handcrafted by artisans in Mexico.

What materials are the pieces made of?

All silver statements are made from the highest quality certified 925 sterling silver. Our gold statements are gold plated and made from Mexican stainless steel and coated with 3 microns of gold. 

How do I know about your new products?

Sign up for our email list on our homepage! Subscribers are the first to know about our new products, pop-ups, and all things Vyda. 

Do you sell gift cards?

Gift cards can be purchased on the site, perfect for celebrating those special little moments. Shop here