Shipping FAQs
Where do you ship to?
We currently offer international shipping to select countries, send us an email if you are unable to complete your order.
Where can I buy IRL?
Subscribe to our newsletter and follow us on Instagram to find an upcoming pop-up near you.
What is the shipping fee?
Orders over $150 qualify for free shipping! All other orders are subject to a shipping fee dependent on delivery address.
When will my item ship?
You can expect your order to be on its way to you within 2-4 business days unless otherwise indicated.
Returns + exchanges
What is your return + exchange policy?
We want you to love your Vyda pieces and are happy to offer an exchange for store credit within 15 days of purchase.
How do I initiate a return?
To request a return please email us at info@vydajewelry.com. Please make sure your item is unworn and in its original packaging.
How much is the return shipping fee?
We will cover return shipping, however we do not refund the original shipping costs.
When will I receive my refund?
We are unable to offer refunds at this time, however you will receive your store credit with X amount of time of us receiving your return.